Question 1

Can I order spares & replacements for my graphics?

Accepted Answer

Yes. We hold all customer designs on file permanently. You can visit our Reprints page to let us know your details and which spares/replacements you need.You can also make alterations to your reprints before ordering, such as changing your bodywork template type or updating your race number or sponsor.

Question 2

What is included with my order?

Accepted Answer

If you've ordered a complete graphics kit, you'll receive graphics for the nassau panel, front nose cone and both side pods.Every graphics kit order comes with access to fully detailed fitting instructions and is safely packed in our custom designed packaging.All orders come with our free collectible mini stickers.

Question 3

How does the order process work for graphics kits?

Accepted Answer

1. Browse our shop to find your favourite design. Input your custom specifications & choose any upgrades and extras before adding your selection to the basket.2. From the basket, click 'checkout' to purchase your items. The on-screen instructions will guide you through inputting your delivery details and making payment.3. Once payment is made, you'll receive an order confirmation by email and our status management system will keep you updated as your order progresses.4. If you've requested to see a digital proof before we send to print, we'll send this over next. Once you're happy with the design details, we'll send your order to production.5. When production is complete, we'll dispatch your order and forward your parcel tracking details by email.

Question 4

How do I reorder another copy of a previous ordered kit?

Accepted Answer

You can use our Reprints area to order new copies of a previously ordered kit.You can also make alterations to your reprints before ordering, such as changing your bodywork template type or updating your race number or sponsor.

Question 5

How long will my stickers last?

Accepted Answer

We don't believe in cutting corners when it comes to quality, so we use what we believe are the finest quality materials available.Ultimately, longevity depends on your driving style but expect to see at least the same durability as you would from your kart manufacturers OEM graphics.If part of your kit does get damaged, you can order replacements via our Reprints area.

Question 6

Can I cancel/return my order?

Accepted Answer

Yes, you can cancel your order at any time up until we begin production.As your graphics are made to order to your specification, we can't cancel your order once production has started.

Question 7

Do you offer quantity discounts?

Accepted Answer

For orders of 5 or more complete kits, contact us for more information on discounted pricing.

Question 8

How do I identify which bodywork type I have?

Accepted Answer

1. You can use our bodywork guides page to identify the panel types that match your kart.2. You can cross reference the part numbers on your bodywork with the part numbers on our bodywork guides page.3. If you're still not sure, you can upload a clear photograph of your kart when ordering your selected design. We'll receive the photograph with your order details and will be able to identify your bodywork types from the photograph.

Question 9

How long will it take to receive my order?

Accepted Answer

For custom items, we aim to have your order manufactured and ready to ship within 3 working days of the order date.If you've requested to see a digital proof before we manufacture, we aim to issue this to you within 2 working days. In these cases, the production lead time of 3 working days applies from when you approve the digital design for production.Please be aware that these lead times are estimated and may be longer during peak seasons etc.UK - All items are sent by either a 24 or 48 hour tracked delivery service, depending on your selection during checkout.Europe - We send your graphics on an express tracked delivery service, they typically arrive within 3-7 working days.Rest of World - We send your graphics on an express tracked delivery service, they typically arrive within 3-10 working days depending on destination.

Question 10

How do I track my order's progress?

Accepted Answer

You can monitor the live status of your order by logging into your customer account from the top right hand corner of the website.Additionally, we will automatically email you at key milestones to keep you updated on your order's progress.Upon dispatch, we'll send an email with your courier tracking details. These can also be accessed from your customer account area.

Question 11

Do you ship internationally?

Accepted Answer

Yes, we do ship internationally. The shipping fee may vary depending on your location.Orders over £175 include FREE worldwide shipping.

Question 12

How will my order be shipped?

Accepted Answer

The carriers we use depend on your location.In the UK we use Royal Mail and Parcelforce.Worldwide carriers vary depending on location however, full tracking details will be provided upon dispatch.

Question 13

Which payment options do you offer?

Accepted Answer

We accept the following payment methods:Visa, Mastercard, Maestro, Amex, Apple Pay, Paypal, Google Pay and Bank Transfer.

Question 14

How do I decide which finish to select?

Accepted Answer

We have three choices of finish for your graphics, Gloss, Matte and Metallic Gloss. Which you choose is down to personal preference. The thickness and durability of all three finishes are the same.To help you decide which finish best suits the look you're going for, visit our materials & colours page for more detailed information.

Question 15

Will I get to see my design before you manufacture?

Accepted Answer

If you request a digital proof when specifying your graphics kit or reprints, we'll send over a digital version of your prepared design to review and approve before we print.If you're happy for us to go to print without sending a digital proof, you can opt out and we'll get your order straight into production.

Question 16

Can I add my own logos?

Accepted Answer

Yes, choose your favourite design and progress through specifying your options until you reach the 'add logos' section. Here you can upload your own logos and we will receive the files with your order.Accepted file formats for customer supplied logos/artwork:.eps scaleable vector..pdf scaleable vector..svg..png with clear background..jpg.We recommend a minimum resolution of 150 DPI for image files.If you need a logo designing or if you need low quality logo files enhancing, get in touch and we'd be happy to help.We will assume that you have permission to use any logos uploaded to us.

Question 17

What are my options for colour choices?

Accepted Answer

Our equipment has been specified and calibrated with the sole intention of producing the brightest and boldest colours especially for karting applications.We can colour match OEM colours and we can also match to physical samples. If you have specific colour codes that you wish to use, we can work with you to integrate these into your new graphics.Additionally, we have a wide range of 'special colours' that we can combine into your graphics such as Fluorescent, Chrome, Metallic, Glitter and Pearlescent.You can browse our special colour offerings in more detail on our materials & colours page.

Question 18

Do you offer design services?

Accepted Answer

Yes, we offer a selection of different design services listed below.Bespoke graphics kit design - For when you want a totally unique design, drawn from scratch to your exact specification. Contact us for more information and availability.Custom helmet design - Contact us and we'll put you in touch with our trusted helmet design & paint partners. We work closely together to ensure total synergy between your kart graphics and custom helmet designs.Race suit design - Contact us and we'll put you in touch with our trusted custom suit design & supply partners. We work closely together to ensure total synergy between your kart graphics and custom race suit designs.Awning/ race truck design - We can create a design that matches your kart graphics, or we can follow your own brief to bring your vision to life. Contact us for more information and availability.

Question 19

Can I supply my own design?

Accepted Answer

Yes, you can email your design to info@garage29.co.uk.We require your design as scaled vector artwork in either .pdf or .eps format. Please remember to embed any images and fonts.Once we've received your design, we'll get in touch to discuss next steps.

Question 20

Which colour race numbers do I need?

Accepted Answer

We recommend to confirm directly with your chosen race championship on their specific number format requirements. You can find our general guidance on number colours here.

Question 21

Can you make stickers for my custom toolbox, engine box or other items?

Accepted Answer

Yes. We might need toolbox dimensions or a physical sample to develop a suitable template from so get in touch to discuss in more detail.

Question 22

How do I prepare my bodywork for fitting my new graphics?

Accepted Answer

For new bodywork, we recommend thorough cleaning with isopropyl alcohol.For used bodywork, we recommend thorough removal of dirt, grease and any adhesive from previous graphics before cleaning thoroughly with isopropyl alcohol.You can find our bodywork preparation products on our merchandise page.

Question 23

How do I fit my new graphics?

Accepted Answer

All orders come with access to our detailed fitting instructions, which include in depth preparation guides and illustrated step by step instructions for each specific bodywork type.

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FRONT NOSE FITMENT GUIDES